How can I reset the password for my account when my child is unable to login to the portal?

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• What to do when my child is unable to upload assignments to the portal?

  Follow the given steps if your child is unable to upload the assignments to the portal: Step 1: Check the file size and format before uploading the assignment to the portal. It should be less than 20MB in size and the formats are the general ones ...

• What to do when my child is unable to view the class or subject recordings on the portal?

  The class or subject recordings are readily available on the portal after a couple of hours of class completion. So, all you need to do is wait for a while and then go through the class or subject recordings. If you’re still unable to view the ...

• What to do if my child is unable to submit the assessment through the portal?

  If your child is facing difficulties in submitting the assessments through the portal, you must inform the class teacher on the portal quickly. The teacher will raise the issue with the technical support team, which will help in solving the problem. ...

• Can my child upload the homework or assignment on the portal after the deadline is over?

  The school never promotes late uploading of homework or assignments on the portal due to disciplinary issues. However, in genuine cases, you may please upload the homework or assignment on the portal after the completion of the timeline with the help ...

• How can I check the report card or any other academic details of my child from the portal?

  You can check the updated information on your child’s progress using the following steps: Step 1: Go to https://www.21kschool.in/login?dir=%2F&hash= Step 2: Enter your login name and password to enter the dashboard. Step 3: Enter the dashboard of the ...